Shipping policy

Shipping Policy

We offer free shipping on all orders over $50 💕
All orders are packed with care and shipped once payment requirements are met.

If a package is confirmed lost in transit, we will issue store credit equal to the value of the missing items.
If any items arrive damaged, please contact us within 48 hours of delivery with clear photos or videos, and we’ll gladly issue full store credit for those items.

If a replacement package is sent and the original package is later delivered, the customer must either return the duplicate items or pay for them.

We truly appreciate your trust and are always happy to assist whenever you need us. Thanks for choosing Berry Beady DIY ✨

Refund & Payment Policy

Due to the nature of livestream claims and custom-packed orders, all sales are final.

Deposits are non-refundable.

Items claimed during livestreams or market sales cannot be refunded or cancelled once claimed.

Orders are packed quickly, which means refunds are not available after payment is completed.

Late Payments & Shipping Holds

To keep our live sales fair and organized, timely payment is required for all claims.

Payment must be completed for all claimed items within the agreed timeframe.

Berry Beady DIY reserves the right to hold or delay shipping if payment for all claims has not been completed.

Items will not be shipped until the full balance for all claims is paid.

Unpaid or delayed claims may be released back into inventory at our discretion.

If an issue arises with your order, store credit may be offered at our discretion.
Any store credit issued is valid for 6 months and can be used at any time.

By placing a deposit or completing a payment, you confirm that you have read and agree to this policy.
We’re so grateful for every order and for supporting our small business 💕